Privacy Policy — CADCAx.ai

1. Who we are

CADCAx.ai ("Cadcax", "we", "us", or "our") operates the website at cadcax.ai and the associated software products. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information we collect

We collect information you provide directly to us, including:

Email address when you join the waitlist or create an account
Name, company, and message content when you contact us
Account credentials and profile information when you register
Content you submit through our products (e.g., chat messages, macros)

We also collect information automatically when you use our services:

Log data (IP address, browser type, pages visited, timestamps)
Usage data (features used, session duration, error events)
Cookies and similar tracking technologies

3. How we use your information

We use the information we collect to:

Provide, maintain, and improve our services
Process transactions and send related information
Send you technical notices, updates, and support messages
Respond to your comments and questions
Send marketing communications (you can opt out at any time)
Monitor and analyze usage patterns to improve the product
Detect and prevent fraudulent or unauthorized activity

4. Information sharing

We do not sell your personal information. We may share your information with:

Service providers — third-party vendors who assist us in operating our website and services (e.g., cloud hosting, authentication, analytics). These providers are contractually obligated to protect your information.
Legal requirements — when required by law, court order, or governmental authority.
Business transfers — in connection with a merger, acquisition, or sale of assets, with appropriate notice to you.

5. Data retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy, unless a longer retention period is required by law. Waitlist email addresses are retained until you request removal or we close the waitlist.

6. Security

We implement reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your rights

Depending on your location, you may have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Object to or restrict our processing of your information
Data portability (receive your data in a structured format)
Withdraw consent where processing is based on consent

To exercise any of these rights, contact us through our contact page.

8. Cookies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our service may not function properly.

9. Third-party services

Our services use Frontegg for authentication and identity management. Their use of your information is governed by their own privacy policy. We may also use analytics services to understand how our products are used.

10. Children's privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.

11. Changes to this policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the effective date. We encourage you to review this policy periodically.

12. Contact us

If you have questions about this Privacy Policy or our privacy practices, please contact us through our contact page.