Terms of Service

Effective date: May 28, 2026

1. Acceptance of terms

By accessing or using the CADCAx.ai website or any of our software products ("Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use our Services. These Terms apply to all visitors, users, and others who access or use the Services.

2. Description of services

CADCAx.ai provides software tools for engineering organizations, including an AI-powered development assistant for NX Open and Teamcenter SOA (Development Agents), a license monitoring and cost intelligence tool (License Auditor), and a physical-digital traceability solution (QR-PLM Traceability). The specific features available to you depend on your subscription plan.

3. Accounts

To access certain features of our Services, you must create an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and promptly update your account information
  • Maintain the security of your password and account
  • Accept responsibility for all activities that occur under your account
  • Notify us immediately of any unauthorized use of your account

4. Acceptable use

You agree not to use the Services to:

  • Violate any applicable law or regulation
  • Infringe the intellectual property rights of others
  • Transmit any harmful, offensive, or disruptive content
  • Attempt to gain unauthorized access to our systems or other users' accounts
  • Reverse engineer, decompile, or disassemble any part of the Services
  • Use the Services to develop a competing product
  • Resell or sublicense access to the Services without our written consent
  • Overload or interfere with the proper functioning of the Services

5. Intellectual property

The Services and their original content, features, and functionality are and will remain the exclusive property of CADCAx.ai and its licensors. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.

You retain ownership of any content you submit through the Services. By submitting content, you grant us a limited, non-exclusive license to use that content solely to provide and improve the Services.

6. AI-generated content

Our Services use artificial intelligence to generate code, macros, and other technical content. You acknowledge that:

  • AI-generated content may contain errors and should be reviewed before use in production
  • You are responsible for validating and testing any generated code before deployment
  • We do not warrant that AI-generated content is accurate, complete, or fit for any particular purpose

7. Payment and billing

Paid plans are billed in advance on a monthly or annual basis. All fees are non-refundable except as required by law or as explicitly stated in your subscription agreement. We reserve the right to change our pricing with 30 days' notice. Continued use of the Services after a price change constitutes acceptance of the new pricing.

8. Termination

We may terminate or suspend your account and access to the Services immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Services will immediately cease. You may terminate your account at any time by contacting us.

9. Disclaimer of warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

10. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CADCAX.AI SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE MONTHS PRECEDING THE CLAIM.

11. Governing law

These Terms shall be governed by and construed in accordance with the laws of the State of Washington, United States, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Washington State.

12. Changes to terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on this page and updating the effective date. Your continued use of the Services after any changes constitutes your acceptance of the new Terms.

13. Contact

Questions about these Terms should be sent through our contact page.